Privacy Policy

Last updated: 2026

1. Introduction

KWDHS Dairy ERP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: Name, email address, phone number, organization name
  • Usage Information: How you interact with our platform, log data, and device information
  • Business Information: Farmer data, milk collection records, transaction information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Improve and personalize your experience
  • Comply with legal obligations
  • Protect our platform and users from fraud and abuse
  • Send administrative information and updates

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to protect our rights and safety.

6. Multi-Society Data Isolation

Each dairy society's data is completely isolated and separated from other societies. Only authorized members of your society can access your data.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of certain communications

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@kwdhs.com

Phone: +254 XXX XXX XXX

Location: Kenya

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.